Arthurs of Oswestry & Newtown have been awarded the prestigious Vauxhall Customer Excellence Award 2021 – it’s the 9th year running that the Vauxhall dealerships have received this award for outstanding customer service.

This year, Vauxhall presented the award to only 38 Retailers who have sales & service contracts, so this is the top 15% of the UK network. Within this, they only presented 9 Gold Awards for winners of 5 or more years.  Furthermore, since the Customer Excellence Award process was launched in 2012, Arthurs have won it 9 times out of the 10 years – a truly excellent achievement.

Nigel Williams, Arthurs Managing Director says “We are very proud to be one of only two Vauxhall retailers in the UK to have won the coveted Vauxhall Customer Excellence Award for 9 years consecutively. This is because we take customer satisfaction very seriously and we will always put customers at the forefront of what we do. The team at Arthurs work very hard to make customer satisfaction a priority and ensure that our customers receive the best possible service from Arthurs.”

“After a difficult time over the last year, it’s wonderful to receive this recognition for our continued high standards in customer service” adds John Rogers, Arthurs Vauxhall Sales Manager. “Our doors are very much open, and we hope that this award gives existing and future customers the confidence that they have quality Vauxhall sales & service centres on their doorstep”

If you would like more information about the latest Vauxhall cars and commercial vehicles, give the team at Arthurs a call to arrange an informal appointment and a test drive.  They offer competitive finance options and excellent part exchange rates. Oswestry 01691 652235 I Newtown 01686 625422

Pictured, left to right:  James Allred, Quality Manager for Vauxhall Motors – presenting the CEA award to – Nigel Williams , Arthurs Motor Group Managing Director & John Rogers, Vauxhall of Oswestry Sales Manager.