Carwyn Davies, who works in the Shropshire Orthopaedic Outreach Service (SOOS) at The Robert Jones and Agnes Hunt Orthopaedic Hospital as an Extended Scope Practitioner Physiotherapist, was announced as the winner at today’s Board of Directors meeting.

He received two nominations from his Physiotherapist colleagues – Jean Denton and Natalie Jones.

Jean said: “Carwyn is a hugely committed team member who goes above and beyond for patients, colleagues and the service.

“As well as all his responsibilities within SOOS, he gives up his free time for the MSK Alliance to coordinate therapy treatment guidelines; develop the triage process; organise and host county-wide online training for Physiotherapists; and communicate important information from the MSK Alliance Board to his colleagues across RJAH to help develop the service that will benefit patients and staff.”

Healthcare organisations across Shropshire, Telford and Wrekin have been working together as part of a MSK Alliance, which was formed to transform the provision of MSK services by working together more collaboratively to deliver the best possible care for patients.

Natalie added: “Carwyn is a role model for all of us in SOOS and takes on a lead role within the team, while maintaining a full patient case load and providing them with an exceptionally high-standard of care.

“On a personal level, he helped me professionally develop within my secondment as part of SOOS team – this resulted in me becoming a permanent member of the team which I am hugely grateful for.”

The Health Hero Award is presented to staff across RJAH every month who go above and beyond for patients and colleagues.

Carwyn said: “It’s a great feeling and very humbling to have been nominated by my colleagues, let alone be given the Health Hero Award – I am ever so grateful.

“It’s nice to know that people appreciate the job you do, and feel that you make a difference, however, there are so many individuals within our team and the wider hospital that deliver excellence on a daily basis and deserve recognition, especially after the year we have all had.

“I always endeavour to be approachable and help in any way I can and am very keen to improve patient care where I can, and found that working differently during COVID, and the use of online platforms made me think of setting up the MSK webinars for MSK staff throughout the county. We have 126 members at present and hopefully we can build on this in the future to share knowledge, skills and learning to benefit each other and importantly our patients.”

He was presented his award, consisting of a keepsake certificate, special badge and box of chocolates donated by the League of Friends, by Mark Brandreth, Chief Executive at the Oswestry-based hospital.

Mark said: “The MSK Alliance is an extremely important piece of our work as a health system to ensure we are delivering high quality and equitable health services.

“It is clear from Jean and Natalie’s nominations that Carwyn is playing a key part in this project to ensure that our patients are front and centre in everything we are doing.

“I’m delighted to announce him as this month’s Health Hero Winner.”

Pictured: Carwyn Davies, Extended Scope Practitioner Physiotherapist, receiving his Health Hero Award from Mark Brandreth, Chief Executive, alongside colleagues Natalie Jones and Nina White (on FaceTime).