Age UK Shropshire Telford & Wrekin is appealing for additional befriending and benefits volunteers, to address an increasing waiting list in the area of older people requesting both services.

The Charity, which helps older people to enjoy later life, is particularly looking for people within the Oswestry area, who can donate a couple of hours of their time between 9am and 5pm during the working week and between 9am and 4pm at weekends, to befriend an older person.

Volunteers are also needed to help older people complete claim forms for benefits such as Attendance Allowance. No experience of the benefits system is required but volunteers should be willing to assist people over the phone and occasionally travel around the area visiting older people in their homes.

Heather Osborne, Chief Executive Officer of Age UK Shropshire Telford & Wrekin, said: ‘Our volunteer befrienders provide valuable, confidential support to older people who may be experiencing loneliness and isolation. They offer companionship, a good listening ear and act as a link between the person and services provided not only by us but also by other local organisations. Benefits volunteers provide an essential support service to older people ensuring that they are able to claim the benefits they are entitled to.

‘Our volunteers come from all walks of life. They may be newly retired from the world of work, in part-time work and looking to do something positive in their community, or they might have experienced the feeling of loneliness themselves, been helped through it and now wish to give something back.

‘Volunteering can be incredibly rewarding. We offer training, expenses and on-going support to ensure all our volunteers are confident and happy in their roles.’

Please contact Age UK Shropshire Telford & Wrekin’s volunteer recruitment team on 01743 233 123 for further information and an application pack. Alternatively, visit or email