There have been many headlines over the last few months about the shortage of staff in health and social care. Both the recruitment of new staff and the retention of existing staff are issues faced across the whole of the care sector. However, this month Allenby Douglas, an Oswestry based Domiciliary care company are proudly celebrating Long Service Awards for three of their finest care staff demonstrating that the company’s approach to staff retention is having the desired effect.

Allenby Douglas recognises long service with a presentation of certificates, flowers, and a generous bonus in the monthly wages to staff with 5, 10, 15, and the recently introduced, 20 years’ service.  Throughout their time at Allenby Douglas these carers have helped and supported many people to live as independently as possible in their own homes. Over years the lives of the individuals and their families have been enriched because of the dedication and commitment of these skilled care professionals who are devoted to providing expert care. It is a proud moment to be able to celebrate the achievements of staff, together with all the other team members who go above and beyond on a daily basis to provide the best possible care to those vulnerable people living in the Oswestry area.

A career at Allenby Douglas can be very rewarding. Not only do staff have the chance to make a real difference to people’s lives in the community they also have the opportunity to progress through a dedicated career pathway. This starts as a Health and Social Carer, on to Senior and Advanced Carer, progressing to Care Coordinator roles and through to Registered Manager. All the management team at Allenby Douglas have progressed through the company to their current positions through training and development and the support of fellow colleagues around them.

From the moment someone joins the team the investment in their training and development begins. The Head of Care, a Registered Nurse with a vast experience and knowledge of all aspects of care, provides the initial training to ensure new recruits are inducted into the world of care and from here their learning journey begins.

Looking smart in their uniforms new staff participate in shadow shifts, accompanying more senior carers, visiting clients and learning the practical elements to their role. Once confident to undertake the responsibilities by themselves, or as part of a team, the new staff partake in a wide variety of care calls ranging from social visits, shopping, and personal care, right through to complex and end-of-life care. Whatever skills and knowledge are required to meet the needs of our clients, full training is provided and the reassuring support of the senior staff and management team is never far away.

Allenby Douglas offers training in a wide variety of health and social care subjects with a dedicated team of in-house training Champions, each having their own specialist field of interest and knowledge, on hand to deliver in-depth training sessions. All staff are encouraged to study for their RQF (formerly NVQ) Level 3 in Health & Social Care which enhances their knowledge and understanding and further supports their career development.

The Allenby Team is strong, forward-thinking, and passionate to provide the high quality of care that everyone deserves. They love what they do and invite you to share the journey with them and become another respected “ambassador of care”.

If you are interested in a rewarding career opportunity and would like to join a CQC-rated ‘Outstanding’ care company or would just like more information on the services on offer, please contact

Maybe you to will be the proud recipient of one of their Long Service Awards?

Pictured: The staff proudly display their long service badges on their uniforms, one for five years, and two for 20 years of service to the company.