The Oswestry branch of Citizens Advice Shropshire is looking for new volunteers to boost its invaluable public service in the town and surrounding areas.

Advice Session Supervisor, Alison Edwards, who herself started as a volunteer with Citizens Advice, said volunteers were at the heart of the service.

“It an incredibly rewarding role. It’s about offering a person someone to turn to when they have nowhere else to go. To have someone say that they can help you when you are in that situation is invaluable.

“We have a very thorough training programme and it can be a great stepping stone to employment because of the experience and skills it gives you. And in return for a commitment to one day a week you can really make a difference to people’s lives,” she said

The Oswestry bureau was established in December 1939 in Church Street. It became the Oswestry office of Citizens Advice Shropshire in 2004 and later moved to its current premises in Arthur Street, next door to the town’s library.

Last year alone the Oswestry branch of Citizens Advice Shropshire talked with 1,900 clients. It helped those clients to find a way forward as well as influencing policy to help the most vulnerable in society.

Now more volunteers from all ages, backgrounds and experience are needed to build up the team and meet client demand.

For further information please contact Alison Edwards at or Ruth Martin  at Martin & Jones Marketing 07917 787804

Pictured: Members of the Oswestry team include, left to right, Hannah (volunteer), John (adviser), Helen (volunteer), Jackie Jeffrey (Chief Executive Officer), Alison Edwards (Advice Session Supervisor)